Cutting all day, then answering DMs until 10 PM?
Your schedule, your clients and your invoices, in your own words.
Pro: $477 to set up, then $87 a month
Chestnut and Comb. Real Joiner build. Sample data.
Illustration: generated sample person
In the app we build you, deposits come in up front, reminders and rebooks go out for you, and replies wait for your okay.
Chestnut and Comb. Real Joiner build. Sample data.
Walk-ins join from the shop’s link, a held time takes a deposit, and every client has a card.
Deposits on held times, a late cancel’s deposit kept by your rule, and today’s total as you go.
Rebooks before they leave the chair, review requests after the last cut, and answers drafted for your okay.
Illustration: generated sample person
A no-show costs you the whole slot, and the pay that came with it. A fix owners reach for is a deposit, set up so it feels fair.
Write your policy in 3 lines and show it at booking, so clients see it before they book:
Then decide how you treat regulars. One owner on a salon forum who switched to deposits said the no-shows stopped, and let clients carry the deposit forward to their next visit. Another owner asks a regular who no-shows to pay in full before they book again. Pick a rule you will hold to, and let your booking app apply it the same way every time, so you are not the one making an awkward call.
Send 2 reminders: the evening before and 2 hours before. Send them as plain texts from you. One owner found over half of their clients had turned off a booking app’s notifications because of its promos.
Your client list holds your regulars, their numbers and their notes. On a marketplace app, that list and your notes can live in the app’s system, and at least 1 app sends your clients to other shops when you’re booked up. Protect it:
Put that link on a domain you own, so if you ever switch tools, you point it at the new one and keep your printed cards.
A single flat price for a haircut can leave money on the table for long, thick or textured hair, and charges a quick trim the same. Set 2 or 3 tiers by length and density, plus add-ons for a beard, a design or a wash. Let yourself adjust a price before the appointment when the photos show more work. Show the tier list at booking, so the price is no surprise at the chair.
Start with the people who already sit in your chair:
Fill the slow hours first. Try a slightly lower weekday-afternoon price for students and shift workers, and keep your Saturday price where it is.
Is it weird to show your barber a picture? It isn’t, so ask clients to bring one. A photo from the front misses the back and the sides, though. Before you start, talk through whether the cut suits their hair.
Ask new clients for 4 photos before the visit: front, back and both sides. Ask what they want to keep, and then what they want to change. A try-on in your app would go a step further: the client would take the 4 photos and try styles on, and you would look at them together before the cape goes on. That would be a custom feature for your shop, if you want it.
Chestnut and Comb is a real Joiner build, shown with sample data. Walk-ins join the list from the shop’s link, a held time takes a deposit, and a late cancel’s deposit is kept by the shop’s rule. A client takes 4 photos, tries styles on them and sends a pick to the chair. At the chair: paid, rebooked and a note for next time. Review requests and rebook links go out on their own, and the AI teammate’s drafted answers wait for your okay. Yours would carry your shop’s name, and clients would join from your link with no app to download. Try Chestnut and Comb.
Not ready to start? Have Otis audit your business, free.
No. Joiner charges you a setup fee once, then a monthly price for your plan: Pro is $477 to set up and $87 a month.
Before you switch, check what your current app lets you export, such as your client list and notes, and whether your reviews can move. Reviews left on another app stay there. You own your domain, your accounts, your website files and your data. Joiner owns the app and licenses it to you while your plan is active. You can request an export of your data while your plan is active and for 30 days after it ends.
No long contract. Every plan is month to month, whether your books are full or quiet. Cancel any time, and service runs to the end of the month you paid for.
They'd tap your link and book, with no app to download. You'd post the link once on Instagram and in your texts, and it would go on your new cards and QR codes as you reprint them.
Yes. You'd set the deposit and the no-show and late-cancel rule. The client would agree to it when they book, and the app would apply it the same way every time.
As a custom feature, yes: the client would take photos from 4 angles and try styles on, and you would both look at them before you start. It is work outside your plan, so ask for it on the form, and we tell you the price and get your OK before we start.
No. The day would be the same for barbers, stylists and suite owners: bookings, deposits, reminders and rebooks. If you work by appointment, it would be built around how you work.
Pro's automations send the reminders, including a rebook reminder we'd add, and the review requests, and its AI teammate drafts answers to booking questions for your okay while you're behind the chair. Up to 3 users, synced live. The setup fee is refundable in full until the build starts, and we email you the day it starts.
Renews monthly until you cancel. Cancel any time from the billing link in your receipt or by email to support@joinerlabs.com.
Every plan and priceYour app plus an AI teammate
For teams up to 3
USD. Renews monthly until you cancel. Cancel any time from the billing link in your receipt or by email to support@joinerlabs.com.
Start with ProEverything in Solo, plus
We reply within 1 business day.
Look for a reply from hello@joinerlabs.com.