Paying your app more every time you sign a client?
One monthly price for it, with no fee per client.
Solo: $250 to set up, then $47 a month
Lift Coach. Real Joiner build. Sample data.
Your clients train, check in and pay in your app. On Pro, reminders go out on their own while you coach.
Lift Coach. Real Joiner build. Sample data.
Every client’s program and check-ins, with the clients who need you first.
Monthly plans and session packs, and what’s collected and what’s due. On Pro, a reminder goes out when a card fails.
On Pro, your AI teammate drafts a reply to each new inquiry and each check-in, sent when you say.
Sell outcomes and commitment more than single hours. Offer 3 ways in, and make the middle one the obvious pick:
Show the price per session on each option, so the value of the monthly package is plain. Charge up front, and give packages an end date so sessions don’t pile up for months. Start the renewal talk 2 weeks before a package ends, with the client’s progress in front of you. Show the client what changed before you talk about the bill.
A spreadsheet can do it, and so can an app. Whatever you use, keep the same 5 things for every client in one place: their goal, their current program, their check-ins, the sessions left on their package and their payment status.
Look at all of it once a week. Who hasn’t checked in? Whose package ends soon? Whose numbers stalled? Set aside time each Sunday for it, so you don’t find out at the session.
Keep money talk off the gym floor. Set it up so you rarely need to have it:
Write your pause rule in plain words a client can read: how long a pause can run, how much notice you need and what happens to the sessions left on the package. Put it in the signup form, so it is settled before anyone asks.
Give clients 1 place to see what they owe, and put the pay button in the reminder itself, so paying is 1 tap from the message.
Start with the people your clients talk to every day.
Write down where every new client came from. After 3 months, check which source sends the clients who stay, and spend your hours there.
Keep the weekly check-in to 3 questions and 1 optional photo: how training went, how food went and what got in the way. Aim for a check-in that takes 2 minutes, and skip the long form. Answer each one within a day. Start your reply with 1 thing they did well, then give 1 change for next week, small enough to do on a busy day.
The weekly check-in, in 2 minutes:
A pause rule for your signup form: “You can pause your package once every 3 months, for up to 4 weeks. Tell me 7 days before. Your sessions wait for you, and your billing date moves by the length of the pause.” Change the numbers to yours, then keep them the same for every client.
Keep a handful of master programs, then adjust each one for the client in front of you. One coach with 40 clients said they need to edit templates to each client’s needs without it changing their other clients. The trap is software where editing one client’s copy changes everyone’s. Keep your templates as templates. Copy one to a client, then change that client’s copy only: swap a lift for an injury, change the days, add a habit. Note why you changed it, so the next check-in starts with context. When the program works for several clients, fold the change back into the template on purpose.
Lift Coach is a real Joiner build, shown with sample data. Your clients see today’s session, planned from their last one, and log each set in 2 taps. You see every client’s program and check-ins, with the clients who need you on top, and next week drafted for every client for your okay. Yours would carry your coaching name and logo, and install from a link on your clients’ phones, with no app store. Growth adds the customer portal and a new feature or automation built every month. Try Lift Coach.
Not ready to start? Have Otis audit your business, free.
No. There is no fee per client. You pay one monthly price for the plan: Solo is $250 to set up and $47 a month, Pro is $477 and $87 a month, and Growth is $947 and $147 a month. The user limits count the coaches who work in it: 1 on Solo, up to 3 on Pro and up to 5 on Growth. If you ask for work that is not in your plan, we tell you the price and get your OK before we start.
Your client records and programs are your data, so they leave with you. You own your domain, your accounts, your website files and your data. Joiner owns the app and licenses it to you while your plan is active. You can ask for an export of your data any time while your plan is active and for 30 days after it ends. The app and its automations stop at the end of the paid month.
No long contract. Every plan is month to month, however many clients you sign. Cancel any time, and service runs to the end of the month you paid for.
No app store. Your app opens from a link and sits on their home screen, under your name. In Lift Coach, a client's side shows today's session, and each set logs in 2 taps.
It would follow how you sell: session packs, monthly coaching, a pause for a client on vacation, a new billing date, with the rules set once.
Your app would start from the templates you use now, and each client's copy would change without touching anyone else's. Growth also includes connections to the tools you already use.
Not without your okay. On Pro, an AI teammate answers new inquiries and drafts replies to check-ins, and you send them as they are or edit them first. Growth includes up to 3 AI teammates.
Solo is for 1 coach: your clients, your schedule and your invoices in your words and your order, at 1 monthly price with no fee per client. Growth adds the customer portal, where each client sees their invoices, for a gym with up to 5 users. The setup fee is refundable in full until the build starts, and we email you the day it starts.
Renews monthly until you cancel. Cancel any time from the billing link in your receipt or by email to support@joinerlabs.com.
Every plan and priceYour operations app
For one owner
USD. Renews monthly until you cancel. Cancel any time from the billing link in your receipt or by email to support@joinerlabs.com.
Start with SoloWhat’s in it
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Look for a reply from hello@joinerlabs.com.